Senior Duty Manager
Contract type: Permanent
Salary: £28,500-£30,000 depending on experience
Hours: Full-time (37.5 hours per week)
The role
Join a dynamic customer-facing team in a vibrant creative community, surrounded by world-class faculty and professional services staff at RADA.
The Senior Duty Manager works on a shift rota as part of the Duty Managers team and manages the ushering teams within RADA. Most mornings start at 8am and evening shifts end at 10.30pm, with extended hours during productions. The post-holder will work in a team responsible for the supervision of the day-to-day operation of the buildings, handling security alongside the health and safety of staff, students, members of the public and other building users. The Senior Duty Manager will also maintain high standards of customer service across our customer-facing teams. Other tasks will include opening and locking up each day with regular building checks, ensuring the smooth running of all events and assisting the Operations Manager in team administration.
If you are a positive, proactive, diligent and methodical individual with experience of line managing ushers, we would love to hear from you.
About us
Founded in 1904, RADA has an unparalleled record of success in training some of the world’s most renowned actors and technical specialists. Ours is an impressive history on which we are building an innovative future. RADA training is not only informed by the industry but also produces graduates who take their place at the vanguard of their profession working at the cutting edge of the dramatic arts. We have an ambitious strategy to encourage students from all circumstances and backgrounds to come to RADA.
Equity, diversity and inclusion
We are very interested in hearing from Black and Global Majority candidates as well as candidates who identify as D/deaf and disabled as these groups are underrepresented within the RADA staff body.
We are taking positive action by guaranteeing an interview to any applicant who self-identifies as being from a Black and Global Majority background, and/or who self-identifies as D/deaf or disabled, and has professional experience in a leadership role, either at a conservatoire, in Higher Education or in industry.
If you require any support to be able to take part in the interview process, please let us know when you apply, and we will ensure our interview process is accessible for you.
How to apply
In order to apply, please submit a comprehensive CV along with a covering letter which sets out your interest in the role and describes the aspects of your experience relevant to the required criteria.
Please email your application to hrapplications@rada.ac.uk
If you have any questions please contact:
Vinodini Krishnan
HR Administrator
hrapplications@rada.ac.uk
+44 (0)20 7908 4895
Closing date: 5pm, Wednesday 14 June
Interviews: Thursday 22 June 2023
The Royal Academy of Dramatic Art is dedicated to Equal Opportunities in employment and seeks to achieve diversity amongst its staff to reflect the community it serves.